Privacy Policy

Last updated: June 2026

Overview

Echelon Digital ("we," "us," or "our") operates echelonmade.com and provides website design, development, and lead management services to contractors. This Privacy Policy describes how we collect, use, and protect information submitted through our website and services.

Information We Collect

We collect information you provide directly when you fill out a contact form, request a quote, or communicate with us. This includes:

  • Name and business name
  • Email address
  • Phone number
  • Message content and service details

We may also collect standard web analytics data such as pages visited, browser type, and referring URLs through analytics tools.

How We Use Your Information

We use collected information to:

  • Respond to your inquiry and deliver requested services
  • Send you updates, proposals, and communications related to your project
  • Contact you by phone, email, or SMS in connection with your inquiry
  • Improve our website and service offerings

We do not sell your personal information to third parties.

SMS Communications

By submitting your phone number through our contact form, you consent to receive SMS messages from Echelon Digital related to your inquiry, project updates, and follow-up communications.

Message and data rates may apply. Message frequency varies based on the nature of your inquiry.

To opt out of SMS communications at any time, reply STOP to any message we send. You may also reply HELP for assistance.

We do not share your SMS opt-in status or phone number with third parties for their own marketing purposes.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering our services (such as email delivery, SMS platforms, and website hosting) under confidentiality obligations. We may also disclose information when required by law.

Data Retention

We retain contact and project information for as long as necessary to provide services and maintain business records, or as required by applicable law. You may request deletion of your information at any time by contacting us.

Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site. You can disable cookies through your browser settings. We use this data only to improve our website and user experience — never to identify individuals without consent.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@echelonmade.com.

Contact

Echelon Digital

support@echelonmade.com

echelonmade.com

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