Terms of Service

Setup fees are due prior to project commencement. Monthly retainer fees are billed on a recurring basis on the same date each month following project launch.

All fees are non-refundable unless otherwise stated in writing. Late payments may result in suspension of services. We reserve the right to update pricing with 30 days written notice to active clients.

Disputed charges must be raised in writing within 14 days of the billing date.

Monthly services may be cancelled with 30 days written notice to support@echelonmade.com. You will retain access to services through the end of your current billing period.

Setup fees are non-refundable. Any custom work completed prior to cancellation remains the property of Echelon Digital until all outstanding balances are paid in full.

Clients are responsible for providing accurate business information, timely feedback, and any content, images, or materials required to complete the project. Delays caused by client inaction may affect timelines and do not constitute a breach by Echelon Digital.

Clients are responsible for maintaining any third-party accounts (domain registrars, hosting providers, etc.) required for their project.

Upon receipt of full payment, clients receive a license to use all custom website content and design delivered as part of their project. Echelon Digital retains ownership of underlying frameworks, templates, and proprietary systems used in delivery.

We reserve the right to display completed work in our portfolio unless otherwise agreed in writing.

Echelon Digital

support@echelonmade.com

echelonmade.com